Williams College Employee Handbook
Office of Information Technology
The information technology environment at Williams provides support for the faculty in communicating knowledge to students and the community of scholars. The information systems support faculty research and access to data. For continued faculty excellence in research and in teaching, Williams will continue to provide an information infrastructure consistent with its liberal arts mission and stature.
For up to date information on services provided by the Office for Information Technology staff, please visit oit.williams.edu.
The mission of Instructional Technology (ITech) is to provide support and resources for the effective integration of instructional technologies into the teaching and scholarly work of the Williams faculty.
ITech provides this support by:
- Assisting faculty in the use of a wide range of software from that for desktop productivity to that for sophisticated multimedia development and specialized academic uses
- Supporting the use of a multimedia composition laboratory including non-linear video editing systems
- Providing instructional audio/visual services
- Providing expertise for the design and support of technologically enhanced teaching spaces
- Providing direction for the software used on the computers in public laboratories.
Networks and Systems
The college provides a Unix Timesharing Services login for all faculty members. Standard Unix utilities are available in this environment, as well as various additional applications to be used for teaching and research. These applications include statistical analysis packages such as SAS and SPSS, database functionality using ORACLE, and various other applications. Contact Instructional Technology for details.
Faculty members are provided with accounts on our Netware File Servers. These accounts provide access from both PCs and Macintosh computers to personal and shared storage space. Access to software, which can be installed on desktop computers, is also provided through this environment. Using our fileservers, faculty are able to share files and documents with students or with other faculty. It is also possible to set up 'drop folders' where students can deliver assignments electronically. Space for personal web pages is provided for all faculty. Networked printers are available close to all offices and specialized printing services are available if needed.
The Williams College network, known as the EPHnet, is a modern high-speed network with network jacks in all faculty offices, classrooms, conference rooms, and student residences. The network has a 'fast-ethernet' backbone and is fully switched for superior performance. A high bandwidth connection to the global Internet is provided, and is upgraded periodically to ensure adequate response. Services available on the network include: e-mail accounts for all users, web servers for departments and individual courses, Usenet News, listservers, streaming audio/video server, on-line research databases and search facilities.
The Office for Information Technology works with academic department chairs and administrative department heads each spring to evaluate needs for computer hardware upgrades. Regular replacement cycles have been established to provide faculty with powerful standard issue machines. Faculty members are given a choice of Dell PC or Apple computer and may select either a desktop or a laptop. Networked printers are located throughout buildings with faculty offices.
The Desktop Systems team provides support for personal productivity at the desktop level including the Microsoft Office suite, email, virus protection software, web browsers, network accounts and connectivity. Help is available both Jesup Hall and Hollander Hall. During business hours one can get phone support from the HelpDesk at x4090 in Jesup. After hours email support is available from firstname.lastname@example.org. Limited after hours phone support is provided by the Student Technology Consultants at x3088.
Administrative Information Systems
Faculty members have access to class lists, student schedules, and other student data through an online system called FACSIS. FACSIS allows faculty to check on the status of their classes at any time to get current information. The associate registrar offers training in FACSIS at the beginning of each year or by appointment.
Students are able to register online and view their schedules and grades through the SELFREG system.
Departmental computer purchases outside of the standard allocation cycles should be reviewed by OIT staff to be sure the equipment will be supported on our network. Orders should include the college account number to be charged and be placed through the Budget & Facilities Assistant at x2094.
For advice on purchasing a computer for use at Williams, see Purchasing a Computer.
Williams has contracted an outside vendor to take care of your personal hardware repair needs. For specific hours, or for help with repair concerns for college owned machines, call the help desk at x4090.
Computing and Privacy
The Office for Information Technology website posts information on: